Any complaint should be addressed to the Director of the Board.
Complaints can be made by:
• Telephone: 01863 766 702
• Email: firstname.lastname@example.org
• By letter: Bank House, Ardgay, Sutherland, IV24 3BG.
A two-stage complaints procedure is in place. At each stage it will help us to resolve your complaint quickly if you can give us as much clear detail as possible along with any relevant documents and correspondence. Please state that you are making a complaint in line with our procedure and include what resolution you are hoping to achieve.